At Blythwood we pride ourselves on our high standards of service to you and your pets. To make sure that we continue to reach these standards and always strive to raise the bar we take part in the Royal College of Veterinary Surgeons’ (RCVS) Practice Standards Scheme. Our clinics are going to be re-assessed over the next few months and so we wanted to tell you a little more about the scheme.
What is the Practice Standards Scheme?
The practice standards scheme (PSS) is an initiative to accredit veterinary practices in the UK. Through setting standards and carrying out regular assessments, this voluntary scheme aims to promote and maintain the highest standards of veterinary care. By gaining accreditation we hope to offer peace of mind to our clients and continually offer an excellent service.
To become accredited we volunteer for rigorous assessment every four years. We have to meet a range of standards including hygiene, emergency cover, staff training, equipment, procedures and how we communicate with you. There are different levels of accreditation for surgeries, depending on the services provided. Our Stanmore and Northwood surgeries are being evaluated as ‘core practices’ whereas the Bushey and Hatch End surgeries are ‘general practices’ as they offer a greater diversity of procedures, imaging and laboratory facilities.